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How to Generate Leads Via Online Platforms

Being able to generate leads online is arguably the most important part of being a successful real estate agent. Whether you’re just starting out as a new agent or have been in the business for years, dedicating time each and every day to prospecting and gaining new clients is a must.
However, as real estate technology continues to evolve, there is more and more emphasis being placed on how to generate real estate leads online. This focus is not unwarranted. According to the National Association of REALTORS®, 43% of recent buyers started their home search by looking online at properties. Are you capturing these potential clients?
An excellent way to ensure you’re reaching this demographic is to use the major search portals such as Zillow,® and others. Here’s how a real estate agent can generate leads via these online platforms.
Maximize your profile to generate real estate leads online. Nothing will stop a potential buyer from calling you more than an empty profile. To ensure your profile is inviting, optimize the fields you’re given. Most public search portals allow you to edit your name, contact information, “about” section and more; take advantage of this.
All of your profiles online should be up-to-date, as they are most often the first thing potential clients will view, so check them regularly. Search yourself on Google. What shows up? It’s good practice to do this and update your profiles regularly.
Add reviews and testimonials. Zillow and other sites allow real estate professionals to add reviews and testimonials from past clients, which let potential prospects learn more about you and your services. Don’t miss this opportunity to generate real estate leads online.
Zillow’s system allows you to “request a review” from past clients, which will send them an email asking for their feedback on the service you provided. Here’s a complete explanation of how this works.
This is also important because when potential buyers and sellers are searching for an agent on Zillow, the profiles show up with green stars under the name—indicating their rating—and the total number of reviews they’ve received. Be sure to post your review on your social media channels.
Audit past sales and new listings. As you get further into your career, you will have more and more past sales to add to Zillow. It’s good practice always to double check your profile to ensure that past sales and new listings are showing up correctly.
In most cases, your past and current listings will automatically feed to Zillow via your MLS; however, they don’t always show up exactly as you envisioned. You’re able to edit some of these fields via your Zillow profile, so keep tabs on how things are publishing.

Zillow also offers agents the option to promote their listings to a higher spot in search results. Although there is a fee associated with this promotion, new agents (who may not have a lot of listings to promote) can often benefit from this added exposure.
Answer questions. Zillow has an “Advice” section of its website where buyers and sellers can ask questions and real estate agents can answer them. This is an excellent way to stay active on Zillow and to help potential buyers and sellers who could become clients—thanks to your advice.
A note of caution: Always speak to your broker before giving public advice on an online forum. Your brokerage and/or state association could have specific guidelines you need to follow.
What steps will you take? 
Generating online leads, whether through Zillow or your own website, takes time and dedication. Remember, follow-up is the key to converting these new leads, so have a strategy in place on how you’re going to keep the conversation going.
McKissock Learning is the nation’s premier online real estate school, providing continuing education courses and professional development to hundreds of thousands of real estate agents across the country. As part of the Colibri Real Estate family of premier education brands, McKissock Learning, along with its sister schools Real Estate ExpressSuperior School of Real EstateAllied SchoolsThe Institute for Luxury Home MarketingGold Coast SchoolsThe Rockwell Institute and Hondros Education Group, helps real estate professionals achieve sustainable success throughout each stage of their real estate career. Learn more at

Photo by Markus Spiske on Unsplash